This Cookie Policy explains what cookies are, how we use them, and how you can control them. By using our site, you consent to the use of cookies as described here.
1. What are cookies?
Cookies are small text files stored on your device by websites you visit. They are widely used to make sites work more efficiently and to provide information to site owners. Some cookies are essential; others help us improve your experience.
2. Cookies we use
We use the following categories of cookies:
2.1 Strictly necessary cookies
These cookies are required for the site to function. They include cookies that:
- Keep you signed in to your account.
- Remember items in your shopping cart.
- Apply security and fraud-prevention measures.
- Balance server load.
These cookies do not require your consent under the IT Rules, 2011.
2.2 Analytics cookies
These cookies help us understand how visitors use our site — which pages are popular, where users come from, and how long they stay. We use this information to improve the site. We use Google Analytics in IP-anonymised mode.
2.3 Functional cookies
These cookies enable enhanced functionality, such as remembering your preferences (language, region, last viewed plants) and personalising content.
2.4 Marketing cookies
These cookies are used to deliver advertisements relevant to you, and to measure the effectiveness of ad campaigns. They are only set with your explicit consent. You can opt out at any time.
3. Third-party cookies
Some cookies are set by third parties whose services we use:
- Razorpay — payment processing.
- Google Analytics — site analytics.
- YouTube — embedded videos.
- Meta (Facebook/Instagram) — if you engage with our social content.
These providers have their own privacy and cookie policies.
4. How long cookies last
Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them. Most of our cookies expire within 1–24 months.
5. How to control cookies
You can control and manage cookies in several ways:
- Browser settings: most browsers let you view, delete, and block cookies. See your browser's help documentation.
- Our cookie banner: when you first visit, you can accept or reject non-essential cookies.
- Opt-out links: for analytics (Google Analytics opt-out) and for marketing (use the "unsubscribe" link in any of our marketing emails).
6. What happens if I disable cookies?
If you disable strictly necessary cookies, parts of the site will not work — you won't be able to add items to your cart, sign in, or place an order. Disabling other cookies will not break the site, but you may lose personalised features.
7. Do Not Track
Some browsers offer a "Do Not Track" feature. We honour DNT signals for analytics and marketing cookies.
8. Updates to this policy
We may update this Cookie Policy from time to time. The "Last updated" date at the top will reflect any change.